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If you have questions or need help but can't sign into the Azure portal, create a support request.The six settings on this page will make your Android-based web browsing more powerful, more efficient, and more pleasant. Other troubleshooting articles for Azure Billing and Subscriptions

If the correct Azure directory is selected, but you still receive the error message, have your account added as an Owner.

Verify that the correct Azure directory is selected by selecting your account at the top-right corner.

Scenario: You receive the error signing into the Azure portal

This problem occurs if you selected at the wrong directory, or if your account doesn't have sufficient permissions. I can sign in, but I see the error, No subscriptions found Use the private browsing mode for your browser. Verify that the check boxes for Browsing history, Download history, Cookies, and Cached images and files are selected, and then select Delete. Follow the steps under Clear Browsing Data.

Edge: Open Settings and select Privacy and Services.

To resolve the issue, try one of the following methods:Ĭlear the cache and delete Internet cookies. This issue can occur if you use more than one user account in an internet browser. You are automatically signed in as a different user

Chrome: Choose Settings and select Clear browsing data under Privacy and Security.

Verify that the check boxes for Browsing history, Download history, and Cached images and files are selected, and then select Delete.

Safari: Choose File, then New Private Window.Ĭlear the cache and delete Internet cookies:.

Edge: Open Settings (the three dots by your profile picture), select New InPrivate window, and then browse and sign in to the Azure portal.Use the private browsing mode for your browser: If your internet browser page hangs, try each of the following steps until you can get to the Azure portal.

If you are having issues signing up for a new Azure account, see Troubleshoot Azure subscription sign-up issues.